Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Information You Provide Directly: You may provide us with information when you contact us, request support, create an account, log in, join a waitlist, request a demo, subscribe to updates, complete a form, or submit feedback. This information may include your name, email address, phone number, account credentials, company name, billing details, and any information you choose to include in forms or messages.
• Information Collected Automatically: When you visit our website, we may automatically collect technical and usage information, such as your IP address, browser type, device type, operating system, pages viewed, referring URL, approximate location, time spent on pages, interaction data, and crash information.
• Cookies and Similar Technologies: We may use cookies, pixels, analytics tools, and similar technologies to improve site functionality, understand usage, remember preferences, and support security.
• Information from Linked Products: Because TenFlow may act as an umbrella site linking to separate products, previews, dashboards, or live experiences, some information may be collected by a specific product or service you access.

2. How We Use Information

We may use the information we collect to:

• Provide, operate, and improve our website, products, and services.
• Create and manage accounts and authenticate secure access.
• Respond to inquiries, support requests, and feedback.
• Process transactions, subscriptions, or billing.
• Send administrative messages, service updates, or product-related communications.
• Understand usage trends and monitor performance and security.
• Prevent fraud, abuse, unauthorized access, or misuse.
• Comply with legal obligations.

3. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With vendors that help us operate the website, process payments, manage emails, provide analytics, or store data.
• Linked Products: Among TenFlow-related products or subsidiaries to support account access and product integration.
• Legal and Safety Reasons: If required by law or to protect our rights, investigate fraud, or protect the safety of users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Third-Party Links and External Sites

The TenFlow website may include links to external sites or third-party services. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.

5. Analytics, Tracking, and Site Functionality

We may use analytics tools to understand how visitors use the website. These tools may collect information about your device, browser, and interactions to support session management, performance monitoring, form handling, and traffic analysis.

6. Communications

If you contact us or create an account, we may send you communications related to support, account activity, or product announcements. You may unsubscribe from promotional emails using the link included in those messages.

7. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain accounts, comply with legal obligations, resolve disputes, and enforce agreements.

8. Data Security

We take reasonable administrative and technical measures to protect information from unauthorized access or misuse. However, no method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The TenFlow website and related services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 unless clearly stated otherwise.

10. Your Choices and Rights

Depending on your location, you may have rights related to your personal information, including the right to access, correct, or request the deletion of your data. To make a request, please contact us.

11. International Users

If you access TenFlow from outside the country where our services are operated, your information may be transferred to countries with different data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the website after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, please contact us: