Terms of Use

1. Use of the Website and Services

You may use the TenFlow website and related services only in compliance with these Terms and all applicable laws. You agree not to:

• Use the website or services for unlawful, fraudulent, abusive, or misleading purposes.
• Interfere with the operation, security, or functionality of the website or any related service.
• Attempt to gain unauthorized access to accounts, systems, or data.
• Copy, scrape, reproduce, distribute, or exploit content or functionality without permission, except as permitted by law.
• Upload, transmit, or share harmful code, malware, or disruptive content.
• Impersonate another person or misrepresent your identity or affiliation.
• Use the site or services in a way that could damage TenFlow, its users, or related services.

2. Accounts and Access

Some areas of the TenFlow ecosystem may require you to create an account, log in, or otherwise verify your identity. If you create an account, you agree to:

• Provide accurate and current information.
• Keep your login credentials secure.
• Be responsible for activities that occur under your account.
• Notify us promptly if you believe your account has been compromised or used without authorization.

We reserve the right to suspend, restrict, or terminate access to accounts that violate these Terms or create risk for TenFlow, other users, or related services.

3. Product Availability and Linked Experiences

TenFlow may operate as an umbrella site that links to product previews, live sites, dashboards, beta experiences, waitlists, or related product environments. Not all products shown on the TenFlow website are necessarily fully available at all times. Some products may be in preview, beta, limited release, development, or waitlist status. We may update, change, suspend, limit, or discontinue any part of the website or related services at any time, with or without notice.

4. User Content and Submissions

If you submit information, feedback, files, messages, forms, suggestions, or other content through the TenFlow website or a related service ("User Content"), you represent that:

• You have the right to provide that content.
• Your content does not violate the rights of others.
• Your content is not unlawful, abusive, infringing, defamatory, harmful, or misleading.

You retain ownership of your User Content, but you grant TenFlow a limited, non-exclusive, worldwide, royalty-free license to use, host, store, reproduce, display, process, and transmit that content as reasonably necessary to operate, support, improve, and provide the relevant website, service, or user-requested functionality. We reserve the right, but not the obligation, to remove or restrict content that we believe violates these Terms or creates risk.

5. Communications Through the Platform

Some TenFlow products or experiences may include messaging, feedback, requests, file sharing, support tools, or communication workflows between users, agencies, contractors, service providers, or other participants. When using these features, you agree to:

• Communicate respectfully and lawfully.
• Provide accurate, relevant, and non-misleading information.
• Avoid harassment, abuse, threats, spam, or inappropriate content.
• Use in-platform communication features as intended.

Where applicable, TenFlow may provide communication tools designed to reduce the need for direct contact exchange between users. You agree not to misuse these features or attempt to circumvent platform protections in a way that undermines the intended experience or safety of others.

6. Privacy

Your use of the TenFlow website and related services is also subject to our Privacy Policy, which explains how we collect, use, and protect information.

7. Intellectual Property

The TenFlow website and its content, including but not limited to text, branding, names, logos, graphics, layouts, visual design, software, interface elements, and other materials, are owned by TenFlow or its licensors and are protected by applicable intellectual property laws. Except as expressly permitted, nothing in these Terms grants you the right to use, reproduce, distribute, modify, create derivative works from, publicly display, or exploit TenFlow content, branding, or materials without prior written permission.

8. Third-Party Services and Links

The TenFlow website may contain links to external sites, platforms, embedded tools, third-party services, payment providers, analytics tools, social media platforms, or linked product experiences. We are not responsible for the content, availability, policies, or practices of third-party services or websites. Your use of third-party services is at your own risk and may be subject to separate terms and policies.

9. Purchases, Billing, and Paid Services

If a TenFlow product or related service offers paid plans, subscriptions, billing, or purchases, additional terms may apply. You agree that:

• Pricing, features, and availability may change over time.
• Payment obligations, if applicable, must be completed using authorized methods.
• Failure to pay may result in suspension or termination of access to paid features or services.
• Refund, cancellation, trial, renewal, and subscription details may be governed by product-specific terms, billing pages, or applicable policies.
• Where relevant, product-specific billing terms may control over these general Terms.

10. Disclaimer of Warranties

The TenFlow website and related services are provided on an "as is" and "as available" basis, to the fullest extent permitted by law. We do not guarantee that the website or services will be uninterrupted, error-free, secure, complete, accurate, or available at all times. To the fullest extent permitted by law, TenFlow disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, TenFlow and its owners, affiliates, licensors, service providers, contractors, partners, and representatives will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of data, revenue, profits, business, goodwill, or opportunities arising out of or related to your use of, or inability to use, the website or related services.

To the fullest extent permitted by law, TenFlow's total liability for any claim arising out of or relating to these Terms or your use of the website or services will not exceed the amount you paid, if any, to TenFlow for the specific service giving rise to the claim in the twelve (12) months before the claim arose, or one hundred U.S. dollars ($100), whichever is greater. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless TenFlow and its affiliates, owners, officers, employees, contractors, licensors, service providers, and representatives from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

• Your use of the website or services.
• Your violation of these Terms.
• Your User Content.
• Your violation of any law or the rights of another person or entity.

13. Termination

We reserve the right to suspend, limit, or terminate your access to the website or related services, with or without notice, if we believe you have violated these Terms, created risk, misused the platform, or if we otherwise decide to discontinue access as permitted by law. Sections of these Terms that by their nature should survive termination will survive, including provisions related to intellectual property, disclaimers, limitations of liability, indemnification, and dispute-related matters.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the date listed above. Continued use of the website or services after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by law.

15. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles, except to the extent otherwise required by applicable law.

16. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the website or services will be resolved in the state or federal courts located in Cherokee County, Georgia, unless otherwise required by law or unless separate product-specific terms provide otherwise. You agree to submit to the personal jurisdiction of those courts for the resolution of such disputes.

17. General Terms

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision of these Terms will not be considered a waiver of that provision or any other right. These Terms, together with any applicable supplemental terms, policies, or product-specific agreements, constitute the entire agreement between you and TenFlow regarding the website and related services.

18. Contact Us

If you have questions about these Terms, please contact us: